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06/03/2007
Barclaycard to close Manchester call centre
Barclaycard have announced plans to close their call centre in Manchester, with the loss of 630 jobs.
The centre at Peterloo House is set to close in July. Some of the work is expected to be redistributed to Teeside, although some of the workload will move to India.
The announcement comes a month after Barclaycard revealed a 40% drop in annual profits. Profits fell to £382 million last year, due to more Barclaycard customers failing to repay their debts.
However, parent company Barclays recorded a 35% jump in profits, rising to £7.1 billion.
Barclay card CEO Antony Jenkins said: "Decisions like these are never easy and we will be doing everything we can to support those affected.
"Barclaycard's business is becoming more global and to stay successful we must change how we operate to reflect this.
"Unfortunately, closing our Peterloo House site in Manchester centre is part of that process."
However, the Amicus union has condemned the closure. Amicus official Steve Pantak said: "At a time of increasing pressure on all staff in Barclaycard we believe it to be totally inappropriate for this large and highly profitable employer to be announcing closures and job losses. We have made our opposition to these moves very clear to the bank.
"We believe that with such a large presence in the North West Barclays should be able to accommodate all those staff who are displaced but wish to remain with them. We will be pushing the bank hard to achieve this outcome."
(KMcA/SP)
The centre at Peterloo House is set to close in July. Some of the work is expected to be redistributed to Teeside, although some of the workload will move to India.
The announcement comes a month after Barclaycard revealed a 40% drop in annual profits. Profits fell to £382 million last year, due to more Barclaycard customers failing to repay their debts.
However, parent company Barclays recorded a 35% jump in profits, rising to £7.1 billion.
Barclay card CEO Antony Jenkins said: "Decisions like these are never easy and we will be doing everything we can to support those affected.
"Barclaycard's business is becoming more global and to stay successful we must change how we operate to reflect this.
"Unfortunately, closing our Peterloo House site in Manchester centre is part of that process."
However, the Amicus union has condemned the closure. Amicus official Steve Pantak said: "At a time of increasing pressure on all staff in Barclaycard we believe it to be totally inappropriate for this large and highly profitable employer to be announcing closures and job losses. We have made our opposition to these moves very clear to the bank.
"We believe that with such a large presence in the North West Barclays should be able to accommodate all those staff who are displaced but wish to remain with them. We will be pushing the bank hard to achieve this outcome."
(KMcA/SP)
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