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23/06/2005
Police investigation launched into Indian call centre ‘fraud’
Following newspaper allegations that an undercover reporter suceeded in purchasing UK bank account details from an Indian call centre worker, a police investigation has been launched.
‘The Sun’ newspaper reported that one of its journalists purchased account information relating to 1,000 UK customers from a call centre worker in Delhi. The Sun claimed that the undercover reporter paid just £4.25 for each set of details.
The information is said to have included passport and credit card details, as well as detailed account information. The information could have been used to clear customers’ accounts, as well as create ‘cloned’ credit cards. More than one bank is thought to be involved in the case.
City of London police are investigating the newspaper’s claim. They asked the public to be vigilant, but stressed that there was “no cause for alarm”.
A spokesperson said: “Whilst the allegations are very serious, we would like to remind people that instances of this kind are still relatively rare.”
Police have advised the public to protect their personal financial information by shredding all unwanted financial documents; never revealing account security details in unsolicited telephone calls; and ensuring they only log on to genuine financial sites, while using internet banking facilities, and never click on ‘pop-up’ boxes.
(KMcA/SP)
‘The Sun’ newspaper reported that one of its journalists purchased account information relating to 1,000 UK customers from a call centre worker in Delhi. The Sun claimed that the undercover reporter paid just £4.25 for each set of details.
The information is said to have included passport and credit card details, as well as detailed account information. The information could have been used to clear customers’ accounts, as well as create ‘cloned’ credit cards. More than one bank is thought to be involved in the case.
City of London police are investigating the newspaper’s claim. They asked the public to be vigilant, but stressed that there was “no cause for alarm”.
A spokesperson said: “Whilst the allegations are very serious, we would like to remind people that instances of this kind are still relatively rare.”
Police have advised the public to protect their personal financial information by shredding all unwanted financial documents; never revealing account security details in unsolicited telephone calls; and ensuring they only log on to genuine financial sites, while using internet banking facilities, and never click on ‘pop-up’ boxes.
(KMcA/SP)
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05 January 2006
Millions duped by scams in Britain, report claims
Around five million British adults have been fooled into responding to a variety of scams, new research has claimed. A survey of over 1,000 adults by consumer magazine Which? identified the most successful con as the use of prize phone lines, which encourage people to call premium rate numbers in order to claim prizes.
Millions duped by scams in Britain, report claims
Around five million British adults have been fooled into responding to a variety of scams, new research has claimed. A survey of over 1,000 adults by consumer magazine Which? identified the most successful con as the use of prize phone lines, which encourage people to call premium rate numbers in order to claim prizes.
22 November 2004
New info packs set to end 'shambolic' house-selling process
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New info packs set to end 'shambolic' house-selling process
The new Home Information Packs will put an end to Britain's "shambolic" home-buying and selling process, the government has said today. From 2007 sellers or their estate agents will be required to have key information available at the start of the process of marketing their home.
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