23/06/2005

Police investigation launched into Indian call centre ‘fraud’

Following newspaper allegations that an undercover reporter suceeded in purchasing UK bank account details from an Indian call centre worker, a police investigation has been launched.

‘The Sun’ newspaper reported that one of its journalists purchased account information relating to 1,000 UK customers from a call centre worker in Delhi. The Sun claimed that the undercover reporter paid just £4.25 for each set of details.

The information is said to have included passport and credit card details, as well as detailed account information. The information could have been used to clear customers’ accounts, as well as create ‘cloned’ credit cards. More than one bank is thought to be involved in the case.

City of London police are investigating the newspaper’s claim. They asked the public to be vigilant, but stressed that there was “no cause for alarm”.

A spokesperson said: “Whilst the allegations are very serious, we would like to remind people that instances of this kind are still relatively rare.”

Police have advised the public to protect their personal financial information by shredding all unwanted financial documents; never revealing account security details in unsolicited telephone calls; and ensuring they only log on to genuine financial sites, while using internet banking facilities, and never click on ‘pop-up’ boxes.

(KMcA/SP)

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