Menu
11/10/2004
Insurance firm moves 1,200 UK jobs to India
Up to 1,200 UK jobs at the Royal & SunAlliance will be cut and moved to India over the next two years, the insurer has announced today.
The company said that the move was part of its "UK business transformation programme" which is designed to deliver savings of around £10 million a year. Royal & SunAlliance said that it would adopt a "phased approach to scaling up the operation in India" over the next two years.
Chief executive Duncan Boyle said that decision reflected the "very competitive environment" and the off-shoring of hundreds of jobs would help control costs and offer "greater operational flexibility”.
“As far as possible the reduction in UK jobs will be managed through natural turnover and redeployment. We have kept our people informed at all stages and have fully consulted with our union partners and will continue to work closely with them over the next two years,” he said.
Staff in India will carry out a range of frontline customer service and back office administration roles across both R&SA and 'More Than'.
The operation in India will be run in the same way as UK centres, using the same performance measures and demanding the same standards, ensuring consistency of service wherever a call is answered, the company said.
(gmcg/mb)
The company said that the move was part of its "UK business transformation programme" which is designed to deliver savings of around £10 million a year. Royal & SunAlliance said that it would adopt a "phased approach to scaling up the operation in India" over the next two years.
Chief executive Duncan Boyle said that decision reflected the "very competitive environment" and the off-shoring of hundreds of jobs would help control costs and offer "greater operational flexibility”.
“As far as possible the reduction in UK jobs will be managed through natural turnover and redeployment. We have kept our people informed at all stages and have fully consulted with our union partners and will continue to work closely with them over the next two years,” he said.
Staff in India will carry out a range of frontline customer service and back office administration roles across both R&SA and 'More Than'.
The operation in India will be run in the same way as UK centres, using the same performance measures and demanding the same standards, ensuring consistency of service wherever a call is answered, the company said.
(gmcg/mb)
Related UK National News Stories
Click here for the latest headlines.
16 January 2008
Indian Transport Projects Ripe For Investment
A new report, which for the first time spells out full details of every single major Indian transport project in which British companies can invest, has been launched by Trade and Investment Minister, Lord Digby Jones.
Indian Transport Projects Ripe For Investment
A new report, which for the first time spells out full details of every single major Indian transport project in which British companies can invest, has been launched by Trade and Investment Minister, Lord Digby Jones.
15 October 2003
200,000 jobs threatened by outsourcing to India: Amicus
The insurance and financial services union Amicus has claimed that 200,000 jobs are under threat in the UK as companies prepare to resite call centres to low-cost labour markets.
200,000 jobs threatened by outsourcing to India: Amicus
The insurance and financial services union Amicus has claimed that 200,000 jobs are under threat in the UK as companies prepare to resite call centres to low-cost labour markets.
28 February 2006
Cable & Wireless to axe 3,000 jobs
Telecoms firm Cable & Wireless has announced that it plans to cut up to 3,000 jobs in the UK within the next five years. The move is part of restructuring plans for the firm's UK business, which aim to reduce its business customer base from around 30,000 customers to 3,000, in order to concentrate on fewer numbers of larger corporate customers.
Cable & Wireless to axe 3,000 jobs
Telecoms firm Cable & Wireless has announced that it plans to cut up to 3,000 jobs in the UK within the next five years. The move is part of restructuring plans for the firm's UK business, which aim to reduce its business customer base from around 30,000 customers to 3,000, in order to concentrate on fewer numbers of larger corporate customers.
21 September 2004
Blair welcomes Indian PM to Downing Street
Prime Minister Tony Blair has met with his Indian counterpart, Dr Manmohan Singh, in Downing Street yesterday. The Prime Minister said the relationship between Britain and India was "probably the strongest it has been for many, many years".
Blair welcomes Indian PM to Downing Street
Prime Minister Tony Blair has met with his Indian counterpart, Dr Manmohan Singh, in Downing Street yesterday. The Prime Minister said the relationship between Britain and India was "probably the strongest it has been for many, many years".
12 May 2004
Expanded UK Film Centre promotes UK industry at Cannes
The UK Film Centre, which promotes the UK film industry in the international marketplace, will be providing an expanded range of business services in its second year of operation at the world’s biggest film festival.
Expanded UK Film Centre promotes UK industry at Cannes
The UK Film Centre, which promotes the UK film industry in the international marketplace, will be providing an expanded range of business services in its second year of operation at the world’s biggest film festival.
-
Northern Ireland WeatherToday:Staying cold. Any freezing fog that has formed overnight will slowly thin and disperse during the morning. Otherwise dry and bright much of the day with perhaps the odd coastal shower in the north and east. Maximum temperature 4 °C.Tonight:Dry at first with cloud thickening from the south through the evening. The odd shower, wintry over high ground, over northern counties, becoming more persistent rain over Down and Antrim. Minimum temperature 0 °C.
