Menu
07/04/2004
NTL to axe 1,500 jobs
Cable TV firm NTL has announced that it is to axe 1,500 jobs with the closure of 10 out of its 13 call centres across the UK.
The closures, which will take place over the next 18 months, are part of a "business efficiency drive", the company said.
The company said that sites in Belfast, Glasgow, Brighton, Cambridge and Winnersh, near Reading, would be closed.
However, its call centre operations would be merged into three bases in Manchester, Swansea and Bellshill in Glasgow.
Commenting on news, Simon Duffy, Chief Executive Officer of NTL, said: “NTL has made good progress in improving its customer service, but we still have some way to go. The consolidation of our call centres and investment in leading-edge technology is a critical step on our path to greatly improved service for our customers.”
NTL is the UK’s largest cable company and leading broadband supplier with over 1 million broadband customers and 2.9 million residential customers.
(MB)
The closures, which will take place over the next 18 months, are part of a "business efficiency drive", the company said.
The company said that sites in Belfast, Glasgow, Brighton, Cambridge and Winnersh, near Reading, would be closed.
However, its call centre operations would be merged into three bases in Manchester, Swansea and Bellshill in Glasgow.
Commenting on news, Simon Duffy, Chief Executive Officer of NTL, said: “NTL has made good progress in improving its customer service, but we still have some way to go. The consolidation of our call centres and investment in leading-edge technology is a critical step on our path to greatly improved service for our customers.”
NTL is the UK’s largest cable company and leading broadband supplier with over 1 million broadband customers and 2.9 million residential customers.
(MB)
Related UK National News Stories
Click here for the latest headlines.
28 November 2013
Almost 1,500 Jobs To Be Cut By Npower
Almost 1,500 jobs are to be cut by energy company Npower, in what they have described as a major corporate restructuring. The company, which is owned by Germany's RWE, has announced that it plans to outsource much of its customer service and back office functions to Capita and Tata Consultancy.
Almost 1,500 Jobs To Be Cut By Npower
Almost 1,500 jobs are to be cut by energy company Npower, in what they have described as a major corporate restructuring. The company, which is owned by Germany's RWE, has announced that it plans to outsource much of its customer service and back office functions to Capita and Tata Consultancy.
10 May 2005
O2 call centre to bring 1500 jobs to Glasgow
O2, one of the UK's leading mobile phone operators, has announced a dramatic expansion of its presence in Scotland. The creation of a new O2 Customer Service centre in Glasgow, promise to create 1500 permanent jobs at a facility due to open in the Autumn in Glasgow's Skypark business complex at Finnieston.
O2 call centre to bring 1500 jobs to Glasgow
O2, one of the UK's leading mobile phone operators, has announced a dramatic expansion of its presence in Scotland. The creation of a new O2 Customer Service centre in Glasgow, promise to create 1500 permanent jobs at a facility due to open in the Autumn in Glasgow's Skypark business complex at Finnieston.
06 May 2004
DTI report says call centres to create 200,000 jobs
Call centres in the UK are set to increase further according to a new report which predicts that an extra 200,000 workers will be recruited in the industry over the next three years. The Department of Trade And Industry report showed that the industry was “healthy” and had grown by 250% since 1995.
DTI report says call centres to create 200,000 jobs
Call centres in the UK are set to increase further according to a new report which predicts that an extra 200,000 workers will be recruited in the industry over the next three years. The Department of Trade And Industry report showed that the industry was “healthy” and had grown by 250% since 1995.
10 August 2012
MoJ Confirm Plan To Run Call Centres From Prisons
The Guardian has revealed a plan by the Ministry of Justice to set up call centres inside jails, as part of its work programme for prisoners. Details of the plans emerged after marketing material from an MoJ- supported company, which described the call centre scheme as a "rehabilitation revolution", were passed to the newspaper.
MoJ Confirm Plan To Run Call Centres From Prisons
The Guardian has revealed a plan by the Ministry of Justice to set up call centres inside jails, as part of its work programme for prisoners. Details of the plans emerged after marketing material from an MoJ- supported company, which described the call centre scheme as a "rehabilitation revolution", were passed to the newspaper.
09 May 2006
NTL announces 6,000 jobs cuts
Cable TV operator NTL, which recently acquired Virgin Mobile, has announced that it is to cut 6,000 jobs in the UK by 2007, as it trims back and outsources staff. The company said that the merger with Telewest was likely to realise savings of around £250 million-a-year, as the £3.4 billion merger was completed.
NTL announces 6,000 jobs cuts
Cable TV operator NTL, which recently acquired Virgin Mobile, has announced that it is to cut 6,000 jobs in the UK by 2007, as it trims back and outsources staff. The company said that the merger with Telewest was likely to realise savings of around £250 million-a-year, as the £3.4 billion merger was completed.
-
Northern Ireland WeatherToday:After a dry start this morning rain will spread from the northwest across all parts. This afternoon will be dull with some patchy rain and drizzle. Becoming much milder through the afternoon. Maximum temperature 11 °C.Tonight:A cloudy evening and night with a little light rain or drizzle, perhaps some clear periods developing along the east coast. A very mild night everywhere. Minimum temperature 10 °C.
