19/08/2003

Ofwat warns customers over rise in charges

Ofwat has today warned the water industry that customers would find it hard to accept “substantially above-inflation rises” in water and sewerage bills following the 2004 Price Review.

Ofwat, the economic regulator, has already indicated that prices will have to increase for the period 2005-2010, due to upward cost pressures which customers will have to fund. These include another environmental improvement programme, work to reduce the risk of sewer flooding, shortfalls in water company pension funds and the impact of tax changes imposed by the Chancellor.

Water industry representative group Water UK has said water bills must rise to enable companies to pour extra funds into renewing the water and sewerage infrastructure.

Maurice Terry, WaterVoice Chairman, said: "There are ominous signs about future water bills. Customers would find it difficult to accept big increases, and are unlikely to welcome any increases that are not clearly justified by the benefits - particularly if those increases do not address their priorities."

In a briefing note published today, WaterVoice has urged customers to get involved in the price review as public consultation takes place on the water companies' proposals during the autumn (starting with the publication of the companies' draft business plans at the end of August). WaterVoice committees will meet in public in their regions in September and November, before submitting their formal response to Ofwat.

(gmcg)

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