21/07/2003

BT told to reduce charges for Internet access

The communications watchdog Oftel has today ordered BT to reduce its charges for wholesale unmetered Internet access.

Following an investigation and proposals set out earlier this year, Oftel has concluded that BT has been charging operators for certain call routing and call management measures "that are no longer necessary".

As a result, BT's wholesale charge will be reduced by 17% and backdated to June 2002 - the date from when these additional measures were not needed.

When Oftel required BT to introduce a wholesale unmetered Internet access product, BT included a number of measures to support the new service. These were included in the charge to other operators.

David Edmonds, Director General of Telecommunications, said today: "BT has made significant improvements to its network since wholesale unmetered Internet access was first introduced over three years ago.

"The action taken today ensures that BT continue to recoup the cost of providing wholesale unmetered Internet access, and that UK consumers continue to benefit from one of the most competitive dial-up Internet markets in the world."

The investigation was opened following a complaint from Cable & Wireless, which was later supported by Energis.

There has also been an adjustment to BT's wholesale unmetered Internet access charges for the period 1 August 2001-31 May 2002.

(GMcG)

Related UK National News Stories
Click here for the latest headlines.

27 October 2003
Half of all UK homes connected to Internet
Half of all UK homes now have Internet access, according to new consumer research published today by Oftel. The key findings of the research show that 12.5 million UK households are now on-line, with 750,000 new connections over the last three months.
04 April 2003
Oftel calls for substantial cut in BT net charges
Prices for unmetered Internet access for consumers could fall under proposals from Oftel which would see BT cut prices. Oftel believes that BT should cut its wholesale charges by 17% because it is charging operators for certain call routing and call management measures that Oftel believes are "no longer technically necessary".
19 January 2015
Mobile Customers To Share £1m Refund
Mobile provide EE is to refund around £1m to a number of customers wrongly charged VAT between October 2012 and October 2014. It is understood that EE customers who travelled outside the EU during those dates and used internet data were affected by the charges. The company estimated it as being about 0.5% of its customers.
15 November 2013
Police Appeal For Missing Man From Hounslow
Police are appealing for information in tracing a 39-year-old male who has been missing from Hounslow since 4 November 2013. Ian Smith is also known to frequent Internet cafes in Richmond, Hammersmith and Fulham and Kingston. He has previously travelled to Scotland, Bath, Liverpool and Leeds. Smith is a white, 5ft 9" of medium build.
07 February 2012
Safer Internet Day Links Generations
Today is Safer Internet Day, a global drive to promote safer Internet for children and young people. More than 100 events in 30 European countries will encourage children, their families and teachers, to discover the digital world together. This is the ninth annual Safer Internet Day, celebrated in more than 70 countries worldwide.