04/04/2014

New Rules To Clamp Down On Bailiffs Behaviour

The Ministry of Justice has highlighted that new rules to clamp down on aggressive behaviour by bailiffs come into force on Sunday 6 April.

Citizens Advice emphasises the need for bailiffs to embrace these reforms to stop practices like children being given debt letters and end threats of violence.

Citizens Advice Chief Executive Gillian Guy said: "For too long bailiffs have been getting away with aggressive behaviour and charging for visits they don't make. We help with one thousand bailiff problems a week.

"People have reported bailiffs giving debt letters to their children and threatening violence. These new rules reflect just how out of control the industry is and are a welcome step towards protecting people in debt.

"It's important bailiffs seize this opportunity to transform into a responsible industry that understands the difference between people who can't pay and people who won't pay. We'll be watching to see if that really does happen.

"What is missing from these changes is accountability for bailiff firms. We'd like to see a licensing system that means firms are struck off if bailiffs break the rules."

(CD)

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