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13/02/2014
City Regulator Fines Homeserve Over £30m
The Financial Conduct Authority (FCA) has issued a fine of £30.6m against Homeserve, the maintenance company, over historical sales problems.
The City regulator has issued the fine following an 18-month investigation into sales techniques used on elderly people and how the company handled their complaints procedure.
The FCA found that the company had "serious, systemic and long-running failings, extending across many key aspects of its business".
The fine is the largest handed down by the FCA to date.
(MH/JP)
The City regulator has issued the fine following an 18-month investigation into sales techniques used on elderly people and how the company handled their complaints procedure.
The FCA found that the company had "serious, systemic and long-running failings, extending across many key aspects of its business".
The fine is the largest handed down by the FCA to date.
(MH/JP)
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19 July 2006
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17 April 2008
Ofwat Fines Thames Water For Misreporting Information
Ofwat, the Water Services Regulation Authority, has fined Thames Water 0.7% of its turnover of £9.7 million for misreporting information and delivering poor service to customers. Ofwat is now publishing final notices penalising the company, after proposing to fine the company last September.
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Ofwat, the Water Services Regulation Authority, has fined Thames Water 0.7% of its turnover of £9.7 million for misreporting information and delivering poor service to customers. Ofwat is now publishing final notices penalising the company, after proposing to fine the company last September.
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