23/01/2014

Ofcom Introduce New Price Increase Notification Plan

Providers of mobile, landline and broadband contracts will now be required to give customers 30 days' notice of any price increases.

Telecoms regulator Ofcom announced the changes aimed at tackling customers buying supposedly fixed price contracts, only for the price to subsequently rise.

Under the plan customers will also be able to change providers without facing a penalty charge.

The plan, originally proposed last October, will come into effect from 23 January.

(MH/CD)

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