08/01/2014

Npower To Reduce Energy Bills

Npower has said it is to reduce its energy bills for customers.

The energy supplier has said there will be an average price reduction of 2.6%. It only partially offsets an average 10.4% increase in rates announced last year.

In a statement, Npower said the price cut will affect all those whose rates were increased in December 2013. As a result, 2.6 million customers are expected to receive an average price cut of £50 on their bills. Some 500,000 electricity-only customers will receive a rebate of £12.

The main price reduction will come into force from 28 February, with the electricity rebate being made in the autumn.

Paul Massara CEO at RWE Npower said: "Every customer who saw their prices go up in December will receive a reduction to their annual energy bill. Typically, this will mean a £50 annual reduction for the average dual fuel customer when the Government's one-off universal rebate is included. All electricity customers whose prices did not increase in December will receive this £12 universal rebate.

"This reduction is a reflection of the recent review of two government policies and their impact on household energy bills and it is a welcome start. The natural next step would be to review all the impact of all policies that add to business and household energy bills. Tackling the realities of energy costs is a sensible long-term solution to ensure maximum benefit at minimum cost for the consumer.

"We also remain committed to give our customers greater certainty with their household budgets. We don't plan to increase energy prices before Spring 2015, unless there are increases in wholesale energy costs or network charges."

(JP)

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