22/11/2013

Royal Mail Missing Key Targets

Royal Mail has missed a number of key performance targets and must improve "important aspects" of its service, regulator Ofcom has said.

The postal service delivered 91.7% of first-class letters the day after being posted, falling short on its target of 93%.

Despite the failings highlighted, the regulator added that the recently-privatised Royal Mail was on a "stronger financial footing".

Last month, Royal Mail floated a 60% stake in the company on the London Stock Exchange.

(MH/JP)

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