Menu
26/09/2013
Mortgage Customers To Be Compensated For Banks Error
Thousands of mortgage customers of Clydesdale and Yorkshire Bank are to be compensated following a ruling that they were treated unfairly.
It is understood that the bank miscalculated some 22,000 customers' variable rate home loans, with the customers subsequently paying too little over a four-year period. The bank then increased customers' repayments to make up the shortfalls caused by its own mistake.
The Financial Conduct Authority (FCA) fined the bank £8.9m, ruling that it was too concerned with its own commercial interest.
Around 22,000 customers will receive payouts of between £20 and £18,000.
(MH/JP)
It is understood that the bank miscalculated some 22,000 customers' variable rate home loans, with the customers subsequently paying too little over a four-year period. The bank then increased customers' repayments to make up the shortfalls caused by its own mistake.
The Financial Conduct Authority (FCA) fined the bank £8.9m, ruling that it was too concerned with its own commercial interest.
Around 22,000 customers will receive payouts of between £20 and £18,000.
(MH/JP)
Related UK National News Stories
Click here for the latest headlines.
22 August 2013
Customers To Be Reimbursed Following Mis-Sold CPP Card Protection
The Financial Conduct Authority (FCA) has reached an agreement with Card Protection Plan Limited (CPP) and 13 high street banks and credit card issuers, that will pave the way for redress to be paid to customers who were mis-sold CPP's Card Protection and Identity Protection policies.
Customers To Be Reimbursed Following Mis-Sold CPP Card Protection
The Financial Conduct Authority (FCA) has reached an agreement with Card Protection Plan Limited (CPP) and 13 high street banks and credit card issuers, that will pave the way for redress to be paid to customers who were mis-sold CPP's Card Protection and Identity Protection policies.
18 September 2012
Co-Op Urge More Banks To Help Bankrupt Customers
The managing director of the Co-Operative’s retail banking has blamed other banks' unwillingness to offer services to bankrupt customers for its decision to end it own services. Co-operative Bank decided to stop offering basic banking services to new customers who are undischarged bankrupts.
Co-Op Urge More Banks To Help Bankrupt Customers
The managing director of the Co-Operative’s retail banking has blamed other banks' unwillingness to offer services to bankrupt customers for its decision to end it own services. Co-operative Bank decided to stop offering basic banking services to new customers who are undischarged bankrupts.
01 September 2015
Contactless Card Payment Limit Increases To £30
The limit on contactless card payments has increased from £20 to £30, the UK Cards Association has announced. Payment terminals are being updated to accept the new limit from today Tuesday, 1 September. The move comes as figures reveal contactless spending rose from £287m in January to £567m in June. In total, £2.
Contactless Card Payment Limit Increases To £30
The limit on contactless card payments has increased from £20 to £30, the UK Cards Association has announced. Payment terminals are being updated to accept the new limit from today Tuesday, 1 September. The move comes as figures reveal contactless spending rose from £287m in January to £567m in June. In total, £2.
13 January 2011
British Gas Invests For Vulnerable Customers
British Gas have announced that it is making a new investment of £37 million in support for its vulnerable customers. Each customer on British Gas' Essentials social tariff will receive £50 as a credit on their winter bill. Prepayment customers will receive the credit direct to their meter.
British Gas Invests For Vulnerable Customers
British Gas have announced that it is making a new investment of £37 million in support for its vulnerable customers. Each customer on British Gas' Essentials social tariff will receive £50 as a credit on their winter bill. Prepayment customers will receive the credit direct to their meter.
24 October 2008
Ofgem Launches 'Energy Best Deal'
Energy regulator Ofgem has launched Energy Best Deal, a campaign to empower low income customers with the information to help them make the most of the energy market. The campaign has been devised by Ofgem and Citizens Advice and has been funded by the Department for Energy and Climate Change (DECC).
Ofgem Launches 'Energy Best Deal'
Energy regulator Ofgem has launched Energy Best Deal, a campaign to empower low income customers with the information to help them make the most of the energy market. The campaign has been devised by Ofgem and Citizens Advice and has been funded by the Department for Energy and Climate Change (DECC).
-
Northern Ireland WeatherToday:It will be cloudy again throughout the day. Mainly dry in the morning, but patchy drizzle in places, becoming more widespread and persistent in the afternoon. Freshening southwesterly winds. Maximum temperature 12 °C.Tonight:Cloudy with a spell of heavy rain pushing south through late evening and the early hours, followed by some clear spells. Minimum temperature 6 °C.
