13/09/2013

Ofwat To Challenge Thames Water Increase Request

Water regulator Ofwat has said it will challenge Thames Water's request to increase customer bills by as much as 8% from next year.

The increase could see an additional £29 added to an annual average household bill.

The regulator has said it will assess Thames's application in order to determine whether the increases are justified. It will examine the firm's evidence of increased costs and has considered what counter-claims it should investigate on behalf of customers.

Counter-claims are an established part of the regulatory regime, and could reduce the level of any bill increases by deducting gains made by Thames over the current regulatory period.

Ofwat is able to make counter-claims where a company has not delivered outputs for which customers have been paying.

It has now provided notice to Thames that it is making three such counter-claims relating to:

  • underspend on sewer flooding


  • a significant slippage in part of Thames' investment programme for sewage treatment


  • not adequately maintaining parts of its wastewater network.


The regulator will also look at whether Thames has benefited from wider economic circumstances beyond its control, and whether it can deduct these gains through an established regulatory process called the 'substantial favourable effect' mechanism.

As Thames is the only company to have applied for an additional increase in bills before the next price review, Ofwat will only examine whether there is a case for clawing back gains through this mechanism from Thames.

Ofwat's Chief Regulation Officer Sonia Brown said: "We have been clear that we would challenge Thames' proposed bill increase. So we are looking to see if there are areas where we can claim money back for customers."

The regulator will publish its draft decision on the application in mid-October, with any price increase coming into effect from April 2014.

Ofwat sets limits on the prices water companies can charge and these rules apply for five years. Its last price review in 2009 set limits for the 2010-15 period.

(JP/CD)

Related UK National News Stories
Click here for the latest headlines.

16 October 2013
Water Regulator Temporarily Block Price Increase
A proposed price increase by Thames Water, who had sought to add an additional £29 to annual household water bills, has been blocked by Ofwat. The water regulator has published a draft decision blocking the proposed price increase.
21 June 2006
Thames Water misses target on reducing leaks
Thames Water has missed its target for reducing leaks for the third consecutive year, it has been revealed. The water firm had a target, set by water regulator Ofwat, of losing no more than 860 million litres of water per day. However, the company missed its target by 34 m l/d. However, Thames Water also announced a 31% rise in profits to £346.
17 April 2008
Ofwat Fines Thames Water For Misreporting Information
Ofwat, the Water Services Regulation Authority, has fined Thames Water 0.7% of its turnover of £9.7 million for misreporting information and delivering poor service to customers. Ofwat is now publishing final notices penalising the company, after proposing to fine the company last September.
18 July 2014
Two Dead In M40 Crash
Thames Valley Police have confirmed the deaths of two people in a crash on the M40 in Buckinghamshire. Police have said that two cars collided on the westbound carriageway between junction 2 for Beaconsfield and junction 3 for Loudwater just after 05:00 on Friday morning.
12 August 2013
Thames Water Asks To Increase Prices
Thames Water has submitted an application to adjust its prices for the current price control period, which runs from April 2010 to March 2015. The organisation made the submission to industry regulator, Ofwat.