26/06/2012

RBS Bank Problems Keep Man In Cell

A man who had been granted bail spent the weekend in prison because of the RBS computer systems breakdown.

The defendant, who has not been identified, was allowed bail at Canterbury crown court in Kent on Friday but was kept in a remand cell until Monday because it was not clear whether his bail surety had been paid.

The software failure at RBS and two of its subsidiaries, NatWest and Ulster Bank, has led to a litany of problems affecting 17m customers, from those who cannot access their salaries to those who have been unable to make mortgage payments on time because their accounts have not updated.

The banks are extending opening hours all week in an attempt to clear the backlog of problems and arranged for customers to be advanced cash when they have missed payments and had no available funds.

However, this only worked when customers were able to attend a branch of their bank in person, and would not apply to those on holiday or, as in this case, in a jail cell.

HM Courts and Tribunals Service said: "Defendants are released on bail once confirmation of the receipt of bail is received. We are aware of only two cases where there was a banking issue. We were advised of one case by barristers yesterday morning. It related to a case last Friday and court staff used their discretion to ensure that the defendant was released as soon as possible. In the second case the judge made a judicial decision last Friday to release the defendant given the circumstances."

(NE)

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