23/08/2010

Non Emergency Number To Be Trialled

A new non-emergency telephone number for people needing medical care is being trialled in north-east England, according to NHS chiefs.

People can call 111 to get health advice and information about out-of-hours GPs, walk-in centres and emergency dentists.

NHS County Durham and Darlington primary care trusts are piloting the free service.

Professor Stephen Singleton, Medical Director of NHS North East, said: "The introduction of the NHS 111 service in County Durham and Darlington is an important part of our regional vision to improve access to urgent healthcare for local people. By better understanding what people really need from different local services, 111 will enable the commissioning of more effective and productive health care.

"Most importantly it will help improve efficiency across the whole health care system by reducing unnecessary waste and making sure people get access to the right service, first time."

The new number is expected to cut the number of calls made to 999, however people calling 111 will be redirected to 999 if the person is in need of urgent care.

The trial is also expected to launch in Nottingham, Lincolnshire and Luton.

(CD/KMcA)

Related UK National News Stories
Click here for the latest headlines.

26 March 2007
'Postcode lottery' remains in NHS dental care
There are "huge regional variations" in NHS dental care in England, consumer organisation Which? has warned in new research. The survey of 466 dentistry practices - which comes a year after the start of new NHS dentists' contract in England - found that just over a third (36%) are taking on any new NHS patients.
01 April 2009
New Law To Strengthen Protection Of Vulnerable People
Some of the most vulnerable people in society will be better protected against abuse and poor care as a result of new legislation coming into force today. People who lack capacity in hospitals and care homes will now be protected by a new law nown as the 'Mental Capacity Act Deprivation of Liberty Safeguards'.
20 January 2011
Patient-Centred NHS A Step Closer To Reality
Plans to modernise the National Health Service and put patients at the heart of everything it does have been set out in the Health and Social Care Bill.
31 August 2005
First GP performance figures released
Patients in England will be able to check how well their local GP’s surgery is performing with new figures published on Wednesday. Patients will be able to check surgeries to see how they score on a variety of areas, including appointment times and the treatment of long-term diseases.
22 August 2005
‘Piano Man’ returns home to Germany
The mysterious ‘Piano Man’ has been identified and has been discharged from hospital, it has emerged. West Kent NHS and Social Care Trust, which had been caring for the man since April, confirmed that he had been discharged from their care following a “marked improvement” in his condition.