05/10/2009

BSkyB Aims For Customer-Friendly Focus

A satellite channel is to carry out a £1.5m 'rebrand' in an effort to position itself with a warmer and more customer-friendly persona.

On foot of news that BSkyB's Brand Marketing Director Andy Brent is to leave, the new brand overhaul is to include a new logo with a more rounded S as part of the new identity.

It will be rolled out with Sky's annual pre-Christmas marketing campaign.

The move comes in a year, which has seen competitor Virgin Media rebrand its Virgin1 channel.

It unveiled a Muppet-like character called Red, which VMTV brand created to reflect the Virgin1 brand personality as being 'fun', 'cheeky' and 'emotionally engaging'.

BSkyB is now to also make some 'evolutionary changes'

The Financial Times reported that a spokesman said it is to help "keep BSkyB reach out to more customers over time".

Sky will also launch its subscription digital music service, Sky Songs, in the build up to the festive period.

Last month, the satellite channel got very customer-focused when it joined brewer Diageo for what was billed as one of the year's top interactive events - on the broadcaster's Pub TV channel to mark the 250th anniversary of the stout's founder, Arthur Guinness, signing the lease on the St James's Gate Brewery in Ireland.

Diageo organised an exclusive live TV broadcast, culminating with a global celebration on Arthur's Day (24 September).

This successfully featured appearances from Black Eyed Peas, Estelle, Kasabian and The Enemy.

Bob Geldof, Guy Ritchie, Carson Daly, Jerry Hall and Sophie Dahl also took part in the first interactive activity shown on Sky's Pub TV channel 881.

It allowed licensees to bring the event to life in their outlets and give consumers the chance to be part of the anniversary.

(BMcC/KMcA)

Related UK National News Stories
Click here for the latest headlines.

10 March 2004
Sky News wins Channel 5 news contract
Sky News has won the contract to supply news to Channel 5, making it the first independent terrestrial broadcaster to break from ITN. The deal will see Sky News provide the channel's lunchtime and evening bulletins for five years. Sky News Sunrise has already been simulcast each weekday on Five at 6am to 6.30am, and at 7am to 7.
14 December 2005
Dedicated ITV News Channel axed
ITV has announced that following a "strategic review" it is to invest £2 million in its news programming but the axe has fallen on its 24-hour rolling ITV News Channel. The company said that the decision came after a review of the network’s news services as part of an evaluation of the future requirements for ITV news up to 2010 and beyond.
10 August 2009
Met Officer Dies In Diving Accident
A Metropolitan Police officer has died while diving in the English Channel, according to emergency services. The 57-year-old officer was one of two men who were airlifted to Worthing hospital after getting into difficulties while on a diving expedition off the Sussex coast on Saturday afternoon.
23 November 2004
Shopping channel Auctionworld shuts doors
Shopping channel Auctionworld was placed in the hands of the receivers today, owing millions of pounds to creditors.
24 November 2011
'Questions Remain' Despite Murdoch Jnr Resignation
Labour's Media Secretary has said that James Murdoch still had questions to answer despite stepping down from the board of News Group Newspapers. News International, a News Corp.