26/06/2002

Empey hails 'talent' of NI workforce

Sir Reg Empey, Minister for Enterprise, Trade and Investment, has praised the "talent" of the north's workforce in assisting in the success of the Halifax's Cromac Woods call centre.

The Minister congratulated management and staff on the centre’s achievements, which was celebrating its first anniversary. He said that the speed at which the bank had been able to recruit and train staff into full operation showed "the Halifax team’s professionalism and the extent of the bank’s commitment to Belfast".

He added: "This is an immensely impressive operation which is already a showpiece of what Northern Ireland has to offer and of what can be achieved in Belfast by a major financial institution harnessing the fresh talent of local people at work and bringing this centre into full operation in record time.

“The e-Business unit’s very positive contribution to the operations of such an internationally respected bank will assist Invest NI in its work to strengthen the knowledge base of the economy by attracting further ICT investment."

Michael Mulvenna, Head of Contact Centres Halifax, confirmed that the centre had achieved its initial targets, including the recruitment of 1,500 staff, 18 months ahead of schedule.

(MB)


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