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29/05/2008
Bord Gáis Deal Creates Jobs In New Customer Service Partnership
Its not just gas that is to flow from a new Bord Gáis deal - jobs too are to be created with the launch of a new customer service partnership with the global payments company FEXCO - which has its headquarters in Killorglin, Kerry - from where it is running a 'state-of-the-art' customer contact centre.
The long-term contract has resulted in the creation of 140 new jobs in the rural area.
The launch, attended by Minister for State at the Department of Communications, Energy and Natural Resources, Sean Power, highlighted the many benefits this service partnership will deliver to over 600,000 existing Bord Gáis customers.
FEXCO will support Bord Gáis grows to meet changing energy demands and customer needs.
Speaking at the launch, John Mullins, Chief Executive of Bord Gáis said: "We are a customer-focused organisation. Developing excellent relationships with our customers has always been a priority in Bord Gáis.
"FEXCO has committed to deliver on the performance and proactive customer service standards that we set for our customers, which will assist us in our plans to significantly grow our customer base on the island when we move into the residential electricity market."
FEXCO's founder and Executive Chairman, Brian McCarthy, added: "Securing an important contract of this nature underlines FEXCO's expertise, experience and developing leadership in the business services outsourcing sector.
"By developing close working relationships with staff at all levels in Bord Gáis we are delighted to have successfully launched this service in line with very tight deadlines and to the highest possible standards."
(JM)
The long-term contract has resulted in the creation of 140 new jobs in the rural area.
The launch, attended by Minister for State at the Department of Communications, Energy and Natural Resources, Sean Power, highlighted the many benefits this service partnership will deliver to over 600,000 existing Bord Gáis customers.
FEXCO will support Bord Gáis grows to meet changing energy demands and customer needs.
Speaking at the launch, John Mullins, Chief Executive of Bord Gáis said: "We are a customer-focused organisation. Developing excellent relationships with our customers has always been a priority in Bord Gáis.
"FEXCO has committed to deliver on the performance and proactive customer service standards that we set for our customers, which will assist us in our plans to significantly grow our customer base on the island when we move into the residential electricity market."
FEXCO's founder and Executive Chairman, Brian McCarthy, added: "Securing an important contract of this nature underlines FEXCO's expertise, experience and developing leadership in the business services outsourcing sector.
"By developing close working relationships with staff at all levels in Bord Gáis we are delighted to have successfully launched this service in line with very tight deadlines and to the highest possible standards."
(JM)
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29 May 2012
SIPTU To Ballot Water Service Workers On Industrial action
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08 June 2011
Tidal Energy Company Announces Jobs Expansion
OpenHydro, an Irish energy technology company, whose business is the design and manufacture of marine turbines for generating renewable energy from tidal streams has announced plans to recruit a number of additional positions over the next 12 – 18 months.
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DV8 To Bring 25 Jobs
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DV8 To Bring 25 Jobs
Some twenty five jobs will be created in Clonmel with the arrival of a major British fashion retail store later this month. Retailer DV8, with a network of 30 stores in the UK, is set to open its first Irish branch in Clonmel’s town centre at the end of October. The 5,000-square feet outlet is due to open at the Ormonde Centre on Gladstone Street.
06 August 2014
RBS To Offshore 58 UK Customer Service Jobs
RBS is still addicted to offshoring UK banking jobs, according to Unite the union, following the announcement that 58 customer service jobs are earmarked to go abroad. Unite condemned the latest restructuring exercise which will adversely hit staff working in wealth payments in London and lending operations in Manchester.
RBS To Offshore 58 UK Customer Service Jobs
RBS is still addicted to offshoring UK banking jobs, according to Unite the union, following the announcement that 58 customer service jobs are earmarked to go abroad. Unite condemned the latest restructuring exercise which will adversely hit staff working in wealth payments in London and lending operations in Manchester.
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Northern Ireland WeatherToday:After a dry start this morning rain will spread from the northwest across all parts. This afternoon will be dull with some patchy rain and drizzle. Becoming much milder through the afternoon. Maximum temperature 11 °C.Tonight:A cloudy evening and night with a little light rain or drizzle, perhaps some clear periods developing along the east coast. A very mild night everywhere. Minimum temperature 10 °C.
