Menu
20/08/2002
BoI shortlisted for Call Centre of The Year Award
The Bank of Ireland's Banking 365 service has made it through to the finals of the European Call Centre of the Year Awards.
The annual European Call Centre of the Year Awards, organised by Call Centre Focus magazine, are designed to recognise the achievements of call and contact centres throughout Europe.
This year the competition attracted some 350 entries among them the Bank of Ireland’s increasingly popular telephone and internet banking service Banking 365 which has been shortlisted for the European Call Centre of the Year Awards.
Angela Kearney, Marketing and Business Services, Bank of Ireland, said: “Bank of Ireland is delighted to have made it to the shortlist with our Banking 365 product. We have worked hard to ensure that we deliver the level of service our customers expect and deserve. We believe that being shortlisted alongside such companies as British Airways, Scottish Power and BSkyB demonstrates the high level of professionalism employed by our call centre personnel.”
The award ceremony will take place on Tuesday September 17 at the Hilton Hotel, NEC, Birmingham.
(SP)
The annual European Call Centre of the Year Awards, organised by Call Centre Focus magazine, are designed to recognise the achievements of call and contact centres throughout Europe.
This year the competition attracted some 350 entries among them the Bank of Ireland’s increasingly popular telephone and internet banking service Banking 365 which has been shortlisted for the European Call Centre of the Year Awards.
Angela Kearney, Marketing and Business Services, Bank of Ireland, said: “Bank of Ireland is delighted to have made it to the shortlist with our Banking 365 product. We have worked hard to ensure that we deliver the level of service our customers expect and deserve. We believe that being shortlisted alongside such companies as British Airways, Scottish Power and BSkyB demonstrates the high level of professionalism employed by our call centre personnel.”
The award ceremony will take place on Tuesday September 17 at the Hilton Hotel, NEC, Birmingham.
(SP)
Related Northern Ireland Business News Stories
Click here for the latest headlines.
20 May 2003
Nortel Networks sponsors Call Centre Expo 2003 Conference
Nortel Networks is to sponsor the conference to be held at Call Centre Expo 2003, 16-17 September 2003 at the Birmingham NEC, UK.
Nortel Networks sponsors Call Centre Expo 2003 Conference
Nortel Networks is to sponsor the conference to be held at Call Centre Expo 2003, 16-17 September 2003 at the Birmingham NEC, UK.
06 February 2002
Local travel agent books ahead with £120,000 investment
Leading Northern Ireland winning travel agent McNeill Rigby Travel, has revealed the details of a £120,000 investment to further fuel and manage the dramatic growth experienced by the company in the past year.
Local travel agent books ahead with £120,000 investment
Leading Northern Ireland winning travel agent McNeill Rigby Travel, has revealed the details of a £120,000 investment to further fuel and manage the dramatic growth experienced by the company in the past year.
27 August 2010
'Economy Improving' Says Bank, Despite Downgrade
Ulster Bank has announced that improving exports and more consumer spending has led to an improving economy, despite yesterday's downgrading of Ireland's credit rating. Ulster Bank said today it was revising its forecasts for Irish economic growth in 2010 upwards, predicts average annual GDP growth of 1%, up from -0.5% previously.
'Economy Improving' Says Bank, Despite Downgrade
Ulster Bank has announced that improving exports and more consumer spending has led to an improving economy, despite yesterday's downgrading of Ireland's credit rating. Ulster Bank said today it was revising its forecasts for Irish economic growth in 2010 upwards, predicts average annual GDP growth of 1%, up from -0.5% previously.
08 November 2002
Northern Bank posts record annual results
The annual results from the Northern Bank have revealed pre-tax profits of £111m up 13% on the previous corresponding year-end figures. The results include a £19.9m profit in relation to the disposal of subsidiary company Northern Bank Insurance Services to Wealth Management Europe Holdings another subsidiary of National Australia Bank.
Northern Bank posts record annual results
The annual results from the Northern Bank have revealed pre-tax profits of £111m up 13% on the previous corresponding year-end figures. The results include a £19.9m profit in relation to the disposal of subsidiary company Northern Bank Insurance Services to Wealth Management Europe Holdings another subsidiary of National Australia Bank.
02 October 2002
Stream wins European Call Centre of the Year accolade
Stream International’s UK contact centre in Londonderry has been awarded the prestigious main award of the event ‘European Call Centre of the Year’ for the second year running. The company were presented with the award at the recent Call Centre Expo UK event.
Stream wins European Call Centre of the Year accolade
Stream International’s UK contact centre in Londonderry has been awarded the prestigious main award of the event ‘European Call Centre of the Year’ for the second year running. The company were presented with the award at the recent Call Centre Expo UK event.
-
Northern Ireland WeatherToday:Gale, coastal severe gale, northwest winds ease from late afternoon. Scattered showers will fall as snow over the hills at first, becoming isolated from mid-afternoon. Maximum temperature 7 °C.Tonight:Showers, scattered in the evening, will clear by midnight leaving the night dry with clear spells. Cloud will spread east towards morning. Minimum temperature 2 °C.
