Menu
05/12/2002
Social security agency guides speak plainly
A series of A to Z Guides to public services published by the Social Security Agency in partnership with voluntary groups has won a national award from the Plain English Campaign.
The ‘Inside Write’ commendation was presented to agency staff today in recognition of their user-friendly way of communicating information about the benefits available to the public and how to claim them. The Agency was the only winner from Northern Ireland in this year’s Plain English competition.
The Chief Executive of the Social Security Agency, Chris Thompson, said: “Our Agency is very proud of this achievement. It is an important recognition of the improvement in the quality of our customer information. Public services can only really be fully accessed if the people know about them.”
The three A-Z Guides for Farmers, Pensioners, and People with Disabilities impressed the judges with their clear and easy to follow sign-posted information.
Mr Thompson paid credit to the voluntary and community organisations, which helped to produce the guides: “This award is shared by everyone who was involved in the projects. We have especially enjoyed working closely with the voluntary groups. Without their input, the guides would not have achieved this success.”
The awards were presented at The Brewery in London by comedienne Sandi Toksvig.
The Social Security Agency has been a corporate member of the Plain English Campaign since March 2002. 'Plain English' is defined as language that the intended audience can understand and act upon from a single reading.
Inside Write Awards is a specific category open to public sector organisations for producing documents with clarity which meet the standard set out by the Plain English campaign.
The A-Z guides can be seen on the Social Security Agency website at www.ssani.gov.uk
(SP)
The ‘Inside Write’ commendation was presented to agency staff today in recognition of their user-friendly way of communicating information about the benefits available to the public and how to claim them. The Agency was the only winner from Northern Ireland in this year’s Plain English competition.
The Chief Executive of the Social Security Agency, Chris Thompson, said: “Our Agency is very proud of this achievement. It is an important recognition of the improvement in the quality of our customer information. Public services can only really be fully accessed if the people know about them.”
The three A-Z Guides for Farmers, Pensioners, and People with Disabilities impressed the judges with their clear and easy to follow sign-posted information.
Mr Thompson paid credit to the voluntary and community organisations, which helped to produce the guides: “This award is shared by everyone who was involved in the projects. We have especially enjoyed working closely with the voluntary groups. Without their input, the guides would not have achieved this success.”
The awards were presented at The Brewery in London by comedienne Sandi Toksvig.
The Social Security Agency has been a corporate member of the Plain English Campaign since March 2002. 'Plain English' is defined as language that the intended audience can understand and act upon from a single reading.
Inside Write Awards is a specific category open to public sector organisations for producing documents with clarity which meet the standard set out by the Plain English campaign.
The A-Z guides can be seen on the Social Security Agency website at www.ssani.gov.uk
(SP)
Related Northern Ireland News Stories
Click here for the latest headlines.
14 October 2022
Swann To Reduce Agency Spending In Health And Social Care
Health Minister Robin Swann has announced new measures to reduce expenditure on agency staffing within health and social care and to eliminate the use of off-contract agencies. The use of off-contract agencies has contributed significantly to an increase in agency staff expenditure over the last decade.
Swann To Reduce Agency Spending In Health And Social Care
Health Minister Robin Swann has announced new measures to reduce expenditure on agency staffing within health and social care and to eliminate the use of off-contract agencies. The use of off-contract agencies has contributed significantly to an increase in agency staff expenditure over the last decade.
17 June 2004
Social Security Agency reduces fraud losses by £6.25m
The Social Security Agency has saved more than £6.25 million of taxpayers’ money after investigating more than 4,000 cases of benefit fraud, it was revealed today. During the period from April 2003 to March 2004, the Agency investigated more than 7,700 benefit cases, resulting in changes to the benefits paid in almost 4,000 instances.
Social Security Agency reduces fraud losses by £6.25m
The Social Security Agency has saved more than £6.25 million of taxpayers’ money after investigating more than 4,000 cases of benefit fraud, it was revealed today. During the period from April 2003 to March 2004, the Agency investigated more than 7,700 benefit cases, resulting in changes to the benefits paid in almost 4,000 instances.
23 January 2015
Minister Pledge 'Support' To JTI Gallaher Workers
Northern Ireland's Social Development Minister and Employment and Learning Minister have pledged to do "everything they can" to help those workers affected by the closure of the JTI Gallaher factory in Ballymena, County Antrim in 2017.
Minister Pledge 'Support' To JTI Gallaher Workers
Northern Ireland's Social Development Minister and Employment and Learning Minister have pledged to do "everything they can" to help those workers affected by the closure of the JTI Gallaher factory in Ballymena, County Antrim in 2017.
28 November 2001
Lithuanian delegation welcomed by Minister Dodds
The Minister for Social Development, Nigel Dodds has welcomed a delegation from Lithuanian on a fact-finding mission into social security law and procedures currently in operation throughout the province. Mr Dodds met the Lithuanian delegation at Stormont on Tuesday November 27, led by their Vice Minister for Social Issues, Ms Rasa Melnikiene.
Lithuanian delegation welcomed by Minister Dodds
The Minister for Social Development, Nigel Dodds has welcomed a delegation from Lithuanian on a fact-finding mission into social security law and procedures currently in operation throughout the province. Mr Dodds met the Lithuanian delegation at Stormont on Tuesday November 27, led by their Vice Minister for Social Issues, Ms Rasa Melnikiene.
16 September 2002
Dodds insists standards must be met over benefit payments
Social Development Minister Nigel Dodds has called for there to be a higher standard of decision-making and payment accuracy of social security benefits. The Minister was speaking following the publication of the Social Security Agency’s 3rd annual report on the 'Quality of Decision Making and Payment Accuracy for Social Security Benefits'.
Dodds insists standards must be met over benefit payments
Social Development Minister Nigel Dodds has called for there to be a higher standard of decision-making and payment accuracy of social security benefits. The Minister was speaking following the publication of the Social Security Agency’s 3rd annual report on the 'Quality of Decision Making and Payment Accuracy for Social Security Benefits'.
-
Northern Ireland WeatherToday:A mild and breezy Christmas Day. Also rather cloudy but mainly dry with a few bright or sunny spells developing, more especially over parts of Antrim and County Down. Maximum temperature 12 °C.Tonight:Cloudy, mainly dry at first this evening but then occasional outbreaks of rain developing overnight. Light southwest winds, and staying mild. Minimum temperature 9 °C.
