04/11/2005

Telephone MOT booking service launches

A new telephone service has been launched by the Driver and Vehicle Testing Agency aimed at improving booking services for an MOT.

People can now book an MOT for their car and arrange a driving test by telephone thanks to the very latest technology from Northgate Information Solutions.

Stanley Duncan, Chief Executive of the DVTA said: "Customers will benefit from our services being only a phone call away. Application forms could be a thing of the past for many people as the entire booking can be made and paid for by making a single phone call.

"Users no longer have to visit one of our centres and should save time, effort and money in the process. Even when an appointment is not suitable, it can be cancelled or re-booked for an alternative date by making another call to our dedicated booking lines which are open from 8 a.m. to 7 p.m. Monday - Friday and from 9 a.m. to 1 p.m. on Saturdays."

The call-centre numbers are:
  • MOT - Owners of private cars, motorcycles and light good vehicles can book by calling 0845 247 2471
  • Driving Test - Drivers of private cars and motorcycles can book by calling 0845 247 2472
  • Disabled or hard of hearing drivers can book their driving test and MOT using the DVTA text phone number 0845 247 2474.
Almost 70% of Northern Ireland's car owners visit their local DVTA (Driver & Vehicle Testing Agency) Test Centre to book and pay for their appointments.

(MB/SP)

Related Northern Ireland News Stories
Click here for the latest headlines.

07 September 2021
Covid Mobile Testing Facility To Open In Larne
A mobile testing facility for Covid has been set up at Larne Leisure Centre from today, 07 September, after over 400 pupils were asked to stay at home following a number of cases at Larne High School. In a statement the Public Health Agency (PHA) said: "A mobile testing facility will be operational at Larne Leisure Centre from Tuesday 7 September.
16 September 2002
Larne test centre receives top quality award
Management and staff of the Driver & Vehicle Testing Agency’s Larne Test Centre have received a top award in recognition of their achievements from Environment Minister Dermot Nesbitt today.
30 October 2002
Minister calls for introduction of MOT disc
Parliamentary Under-Secretary of State, Angela Smith has announced proposals for the introduction of an MOT disc for motorists in Northern Ireland. It is hoped that the MOT disc, like the tax disc, will act as a reminder to motorists when their MOT test is due.
10 May 2021
DVA Re-Opens Practical Driving Test Booking System
The DVA has re-opened its practical driving test booking system with more capacity. A priority booking system has been in place since 26 April 2021. Those customers affected by the restrictions and who had their appointments cancelled were given first access to the booking system.
01 December 2003
MOT waiting times back on target
The Driver & Vehicle Testing Agency (DVTA) today revealed that waiting times for MOT tests have come down significantly since the summer and are now back on track. Chief Executive Stanley Duncan said he was pleased with the progress made and that it had been a tough period for customers and staff who have had to cope with a massive surge in demand.