Jobseekers Urged To Take Advantage Of 'Essential' HMRC App

HM Revenue & Customs has called on anyone interested in a career change to join the 1.2 million people a month already saving time with an essential app download for 2024.

The HMRC app, which was opened over 80 million times in 2023, allows people to quickly find their employment history and National Insurance number to pass on to a new employer. They can even save their National Insurance number to their digital wallet on their phone – making it nice and handy when applying for or starting a new job.

With just a few taps, customers have downloaded their employment details almost 200,000 times via the app during 2023. However, HMRC still receives around three million calls a year, with people waiting on hold for information they could quickly access digitally at a time and place to suit them.

During January, when HMRC's helpline experiences a surge in enquiries about employment history, HMRC is encouraging customers to download the free and easy to use HMRC app instead, which provides secure access to personal tax affairs, saving an unnecessary phone call and a potential long wait listening to hold music.

Nigel Huddleston MP, Financial Secretary to the Treasury, said: "When people apply for a job the last thing they want to be doing is wasting time on the phone to HMRC to find their National Insurance number or tax code, which is why I encourage job-seekers to save themselves effort in the future and join 1.2 million monthly users and start using HMRC's fantastic app."

Myrtle Lloyd, HMRC's Director General of Customer Services, added: "With the new year bringing new opportunities and career aspirations for many, our app is a great way to securely access your tax code, National Insurance number, and employment details - information a new employer may ask for. A few taps will save you a call and the information is accessible at any time."

App users will need to create an account or sign in if they already have one to access their personal information. If you need to set up an account, the app will guide you through the process.

The app can be used to access income and employment history, salary information, National Insurance number, tax code, and more whenever it's needed. You can quickly download and print much of this information through the app within seconds, eliminating the need to call HMRC to ask for it or to be sent in the post.