Guidance For People Travelling This Christmas

The Consumer Council has issued guidance and advice for people planning to travel over the Christmas and New Year period.

As many people prepare to travel, whether it is going home for the holidays or celebrating in a different country. With recent air travel disruptions in mind, the Consumer Council is helping Northern Ireland consumers prepare for their journeys with its Top Travel Tips.

Richard Williams, Head of Transport at the Consumer Council, said; "Many consumers will be looking forward to celebrating with friends and family, or simply going out for the night. There are things you can do to help your travel plans go as smoothly as possible. Our Top Travel Tips will help you prepare in advance for a hassle-free trip without unnecessary additional expense."

The Consumer Council’s Top Travel Tips:

• Check public transport timetables – If you are planning to use public transport for any part of your journey, check with Translink for their holiday timetables. 

• Taxis – consider booking your taxi in advance if you know your journey times. Be aware that the maximum fares taxis are allowed to charge increased on 5 December 2023. Remember that taxis are allowed to charge more on certain days at Christmas, so be prepared to pay more than usual.  

• Travelling by car - check over your car in addition to regular servicing, particularly if you are planning long journeys. For example, check oil levels, lights, top up wind screen washer fluid, and check tyres for cracks, tread and air pressure.  

• Know your rights – Brush up on your consumer rights when it comes to delayed or cancelled flights or sailings. You may be entitled to a refund and compensation. Check out our advice on air travel and our advice on ferry travel.

• Pre-book special assistance – If you have a disability or reduced mobility, book assistance 48 hours in advance to ensure availability. More information about special assistance when flying is available here and information about special assistance when sailing is available here.

• Get travel insurance - Get your insurance well in advance of travel and make sure it covers your needs, including that it covers you if you are flying or sailing from the Republic of Ireland.

• Leave plenty of time – Allow for unforeseen delays during your outbound and return journeys.

• Do not wrap gifts before going to the airport - Security may want to inspect your bag.

• Check communication – read all emails and texts from your airline and check its website to ensure that your flight is still going as scheduled. Contact the airline immediately to make alternative arrangements if it has been cancelled.