07/06/2004

Barclays staff reshuffle to create 200 extra jobs

Barclays bank is set to create an aggregate of 200 extra jobs after it announced plans to reshuffle staff today.

The high street bank will create around 1,000 "new customer-facing jobs" in its branch network, but will cut around 800 jobs in a cost-savings programme aimed at "driving out duplication".

The reshuffle was brought about by the formation of the bank's UK Banking wing in January, which combines three separate businesses – Personal Customers, Business Banking and Premier Banking.

Two hundred new staff have already been hired over the last few weeks and recruitment is underway across England and Wales for the remaining 800 staff. It is hoped that all the new staff will be in post by the end of 2004.

The costs of the new staff are being funded in part by cost-savings from unifying businesses. The objective is to reduce head office and back office costs and re-invest savings in the people, fabric and equipment in the branch network, the bank said.

Roger Davis, Chief Executive of UK Banking, said that the group had "many great people working hard every day for their customers, but they must have the right leadership and the right tools for the job".

He added: "We have made a start with the additional 1,000 customer-facing staff, and are also doing much to improve pay rates at the frontline to aid recruitment, retention and leadership. There is much more to come this year and next as we speed up the transformation of UK Banking to deliver all that our customers rightly expect of us.”

Reductions will primarily be at management levels plus associated support staff. Barclays has a partnership agreement with financial services union, Unifi, who have been consulted about the changes.

Some staff could be redeployed elsewhere in the group. Affected staff will be supported through an outplacement service, Barclays said.

(gmcg)

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