16/04/2004

Coleraine Social Security contingency plans announced

The Social Security Agency today announced that special arrangements have been made to maintain services during the strike action planned by Civil Servants at its Coleraine office on Monday.

The strike is a continuation by members of the trade union, NIPSA over pay conditions.

A spokesperson for the Agency said: "We are determined to maintain a service to our customers, in spite of the strike action taken by NIPSA members. Contingency arrangements have been made to ensure people will continue to receive the money they are entitled to, whether it comes by giro, order book or paid into their bank or building society account.

"To minimize inconvenience, JobSeeker’s Allowance customers do not need to sign on and appointments are cancelled at the Coleraine office from Monday 19 April. Customers will be informed when signing on will resume.

"It is our intention to keep the office open during the strike and to have staff in the office to maintain services."

The strike action by members of the trade union, NIPSA will effect the Child Support Agency across Northern Ireland from Monday 19 to Friday 23 April.

This is the second strike by Child Support staff in the past month.

Last month over 60 staff from the CSA Centre in Belfast went on strike causing wide spread disruption to the CSA's operations.

(MB)

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