Antrim Fujitsu facility wins major service contract

Antrim-based Fujitsu Telecommunications has won a major three-year contract to provide warranty, repair and refurbishment services to Lake Communications, a leading supplier of communications services to customers across the UK, Ireland, USA and Australia.

Fujitsu will support Lake’s new flagship product, BT Versatility, a new generation communications system for small businesses.

Peter Bowman, Director of Fujitsu Repair and Refurbishment Facility at Antrim said: “This is a strategically important contract for us because it is an internationally respected company. In addition to support services, the contract will provide significant opportunities for us in other markets in which Lake currently operates, including the US and Australia.”

Mr Bowman continued: “We secured the contract because we were able to offer unrivalled technical expertise and experience across the broadest range of telecommunications technologies on a round-the-clock operational basis. The services are provided by a dedicated and highly skilled workforce that includes qualified electronics technicians and electro-mechanical repair specialists with practical experience in the manufacturing, repair and refurbishment process.”

Mr Bowman also said that the company’s customers benefited from the access it provided to the group’s vast R&D capability.

Fujitsu Telecommunications are part of the Japanese-owned telecommunications and technology group, specialising in repair and refurbishment services for both industrial and commercial customers. The company operates from a purpose-built, 25,000 sq ft facility and offers and international service.

The customer-focused services on offer include support to extend product life cycles, turnkey warranty support and timely and cost-effective repairs.

The company’s high profile clients include: Fujitsu Siemens Computer (Ireland), BT Covergent Solutions, BT Payphones, Nortel Networks and Mitel.

Fujitsu Telecommunications is also an Invest Northern Ireland client company and has received support under the agency’s Company Development Programme.

Commenting on the new contract, Victor Jordan, Business Improvement Services Director, Invest Northern Ireland, said: “This is tremendously encouraging news for one of Northern Ireland’s most successful Japanese-owned companies, for Antrim and the wider community. It reinforces Northern Ireland’s position as an international centre of telecommunications technology that includes expert technical and customer-focused services provided to high profile clients on a global basis.”

(KMcA)