Menu
08/12/2003
Local councillors a key access point for advice says survey
Local councillors are a key access point for help and advice on public services according to the results of a survey of people’s views on public services in Northern Ireland.
This is according to the findings of a report published today by the Review of Public Administration (RPA).
The RPA team commissioned independent analysis of questions that were included in the Northern Ireland Omnibus Survey, to explore the statistics in more detail.
The key findings of the surveys were:
Copies of the report are available on the RPA website at www.rpani.gov.uk.
(MB)
This is according to the findings of a report published today by the Review of Public Administration (RPA).
The RPA team commissioned independent analysis of questions that were included in the Northern Ireland Omnibus Survey, to explore the statistics in more detail.
The key findings of the surveys were:
- People have a strong sense of local identity and local councillors are seen as a key access point for help and advice on public services generally.
- There is a large degree of support for local government in any future public administration arrangements, but it is unclear what that role should be.
- Almost in equal measure people felt that, over the past five years, the quality of public services had improved (34%), remained unchanged (34%) or deteriorated (31%).
- People do not feel engaged by public service providers, and there is a lack of confidence in complaining about public services, as people feel nothing would be done anyway.
- People working in manual/unskilled occupations are less likely to be satisfied with public services than those in non-manual occupations.
- Non-Departmental public bodies (or “quangos”) provide the services that the public see as being most in need of improvement.
- There is a general lack of awareness of quangos, and people felt that if they were to continue then Members of the Boards should be elected and not selected.
- There is support for the involvement of voluntary, community and private sector organisations in service planning, provision and policy development.
Copies of the report are available on the RPA website at www.rpani.gov.uk.
(MB)
Related Northern Ireland News Stories
Click here for the latest headlines.
14 November 2024
Alliance Warns Of Post Office Closure Impact On Vulnerable
Alliance Communities spokespeople Sian Mulholland MLA and Kellie Armstrong MLA have warned that the closure of local Crown Post Office branches could disproportionately affect the most vulnerable members of society.
Alliance Warns Of Post Office Closure Impact On Vulnerable
Alliance Communities spokespeople Sian Mulholland MLA and Kellie Armstrong MLA have warned that the closure of local Crown Post Office branches could disproportionately affect the most vulnerable members of society.
13 February 2024
UK Govt Outlines Full Details Of £3.3bn NI Spending Settlement
The UK Government has outlined the full details of the £3.3 billion spending settlement for Northern Ireland in a letter sent to Minister for Finance, Dr Caoimhe Archibald.
UK Govt Outlines Full Details Of £3.3bn NI Spending Settlement
The UK Government has outlined the full details of the £3.3 billion spending settlement for Northern Ireland in a letter sent to Minister for Finance, Dr Caoimhe Archibald.
08 February 2024
Finance Minister Committed To Delivering Public Sector Pay Award
New Finance Minister, Dr Caoimhe Archibald, has committed to delivering a public sector pay award that will reflect "the vital role they play in delivering public services". The Minister has held her first official meeting with civil service trade unions – NIPSA, FDA, Unite and GMB – to discuss the issues affecting public services.
Finance Minister Committed To Delivering Public Sector Pay Award
New Finance Minister, Dr Caoimhe Archibald, has committed to delivering a public sector pay award that will reflect "the vital role they play in delivering public services". The Minister has held her first official meeting with civil service trade unions – NIPSA, FDA, Unite and GMB – to discuss the issues affecting public services.
24 November 2023
UK Govt Urged To 'Do More' To Support Public Sector Workers
Sinn Féin has called on the UK government to "do more" to fully support public sector workers and services. The party's economy spokesperson, MLA Conor Murphy, said: "Once again, the Tories have continued with their cruel agenda of austerity with more real term cuts to funding for public services and less money for pay.
UK Govt Urged To 'Do More' To Support Public Sector Workers
Sinn Féin has called on the UK government to "do more" to fully support public sector workers and services. The party's economy spokesperson, MLA Conor Murphy, said: "Once again, the Tories have continued with their cruel agenda of austerity with more real term cuts to funding for public services and less money for pay.
22 September 2017
Serious Concerns Raised Over Roads Maintenance Budget
The SDLP and Alliance have expressed serious concerns after it was revealed that the NI Roads Maintenance budget for this year is to run out next month. SDLP Infrastructure Spokesperson and West Tyrone MLA Daniel McCrossan has called on political parties to forge an agreement.
Serious Concerns Raised Over Roads Maintenance Budget
The SDLP and Alliance have expressed serious concerns after it was revealed that the NI Roads Maintenance budget for this year is to run out next month. SDLP Infrastructure Spokesperson and West Tyrone MLA Daniel McCrossan has called on political parties to forge an agreement.
-
Northern Ireland WeatherToday:It will be cloudy again throughout the day. Mainly dry in the morning, but patchy drizzle in places, becoming more widespread and persistent in the afternoon. Freshening southwesterly winds. Maximum temperature 12 °C.Tonight:Cloudy with a spell of heavy rain pushing south through late evening and the early hours, followed by some clear spells. Minimum temperature 6 °C.
