New Scheme Aims To Root Out Cowboy Builders

Lawyers have welcomed the introduction of a new Government scheme to root out rogue builders from the industry, but warn that it won't altogether eradicate the 'cowboys'.

The Quality Mark scheme soon launches in the North West of England and aims to give consumers confidence in a trade notorious for rip-off merchants and botched jobs.

The scheme will place companies that pass the required standard on a single national register that will enable the public to choose a reputable builder.

Catherine Kay, an expert in construction law at George Davies Solicitors in Manchester said: "If it's successful this will lead to a higher degree of accountability for the industry. Anything that aims to reduce the number of cowboys and rogue traders is to be applauded. With over 100,000 complaints last year, it's clear the image of the industry needs a shake up.

"It has proved a success in other areas of the UK and companies have already reported improvements to the way they manage their business as a result. It could go some way to reducing the number of legal wrangles in the industry.

"However, I just hope that it is not just a cosmetic exercise by the Department of Trade and Industry (DTI). It's crucial that standards of workmanship are to be reviewed periodically. A high turnover of staff in the industry means that skills will be transferred from firm to firm. It also needs to address the issue of educating the elderly and vulnerable not to rely on so-called builders who knock on their door and exploit them. Hopefully, the DTI will explain how it intends to tackle these problems when the scheme launches in October.

"By curbing the number of rogue traders there should be a reduction in the number of disputes and in turn a reduction in disputes that reach the courts. Less time spent in the Courts benefits everybody. It keeps costs down for claimants and construction companies as well as saving a great deal of time," she added.