19/02/2015

350 Jobs Announced At Ulster Bank

350 new jobs have been announced at the Ulster Bank Direct Customer Contact Centre in Danesfort in south Belfast.

The news follows an announcement that RBS and Ulster Bank will invest £300,000 in additional office space at the Direct Customer Contact Centre to handle calls from RBS and NatWest customers, as well as the calls and webchats Ulster Bank already handles for its own customers.

First Minister Peter Robinson said: "This investment by RBS/Ulster Bank creating 350 new jobs demonstrates once again how Northern Ireland is recognised internationally for the quality of our local talent in terms of educational qualifications, communication and social skills. These qualities are of the utmost importance to a company that wants to provide the highest possible levels of customer service.

"The Ulster Bank Contact Centre is a shining example of what can be achieved in Northern Ireland to secure this type of investment amongst intense global competition.

"The Northern Ireland Executive remains committed to doing all it can to encourage new firms to come to Northern Ireland as well as supporting existing businesses to make the most of their potential by investing and growing. We must build on today’s jobs announcement and others announced recently as we look to the future in what remains a challenging financial environment. It is for this reason that the Executive has pressed the Government to transfer responsibility for corporation tax rate setting powers without delay."

Deputy First Minister Martin McGuinness said: "This is a magnificent announcement by RBS and Ulster Bank creating 350 jobs. RBS, Ulster Bank and NatWest are very ambitious and the decision to locate these jobs here is testament to the dedication and ability of existing staff and management.

"This customer contact centre has already been recognised as an example of best practice in the industry. These jobs will offer people an opportunity to learn new skills and increase their knowledge and expertise in a highly competitive sector."

(IT/MH)

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