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09/01/2015
Belleek Becomes NI''s First WorldHost Village
Enterprise, Trade and Investment Minister Arlene Foster has congratulated Belleek on becoming Northern Ireland's first WorldHost Village.
The award is made to towns or villages where at least 25% of businesses have achieved WorldHost Recognition by delivering excellent customer service and which have trained 50% or more of their front-line staff using any of the WorldHost training programmes.
Arlene Foster said: "Businesses in Belleek have rightly recognised the importance of customer service in shaping visitors’ experiences. Their achievement in attaining WorldHost Village status, the first in Northern Ireland, is a fitting acknowledgement of a collective commitment to enhance service standards.
"The WorldHost programme rightly recognises the role that customer care plays to tourism in Northern Ireland. The impression left by customer-facing staff goes a long way to ensuring that our visitors enjoy the best possible experience whilst here, which in turn helps generate future recommendations, repeat business and continued growth."
(CD)
The award is made to towns or villages where at least 25% of businesses have achieved WorldHost Recognition by delivering excellent customer service and which have trained 50% or more of their front-line staff using any of the WorldHost training programmes.
Arlene Foster said: "Businesses in Belleek have rightly recognised the importance of customer service in shaping visitors’ experiences. Their achievement in attaining WorldHost Village status, the first in Northern Ireland, is a fitting acknowledgement of a collective commitment to enhance service standards.
"The WorldHost programme rightly recognises the role that customer care plays to tourism in Northern Ireland. The impression left by customer-facing staff goes a long way to ensuring that our visitors enjoy the best possible experience whilst here, which in turn helps generate future recommendations, repeat business and continued growth."
(CD)
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