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16/07/2012
Ulster Bank 'Back To Normal'
Ulster Bank says its systems are up and running again following a technical failure nearly a month ago.
The bank said most of its customers would now be experiencing normal service but some people might still have problems.
Bosses at Ulster Bank had set the target of being back to normal by this week.
A computer failure at RBS Group, the bank's parents company, on June 19 led to people losing access to up-to-date account balances.
Direct debits and standing orders were affected, and some people were stranded abroad without the money from their pay to be able to get home.
Ulster Bank responded with longer opening hours, including keeping 10 Northern Irish branches open on the July 12 bank holiday.
Antoinette McKeown from the Consumer Council welcomed the return to normal service but said Ulster Bank must now make it clear what kind of compensation would be offered.
The bank's statement in full was: "All of our systems are running as normal this morning in the timeframes we would expect and normal service has now been restored for the majority of our customers. Given the scale of the incident, the clean up continues and a small percentage of outstanding transactions are being processed over the next couple of days. There is no doubt that there will be reconciliations to some customer accounts that also need to take place over the coming days and weeks. However, for the majority of customers it is now business as usual.
"Once again we would like to unreservedly apologise to our customers."
(NE)
The bank said most of its customers would now be experiencing normal service but some people might still have problems.
Bosses at Ulster Bank had set the target of being back to normal by this week.
A computer failure at RBS Group, the bank's parents company, on June 19 led to people losing access to up-to-date account balances.
Direct debits and standing orders were affected, and some people were stranded abroad without the money from their pay to be able to get home.
Ulster Bank responded with longer opening hours, including keeping 10 Northern Irish branches open on the July 12 bank holiday.
Antoinette McKeown from the Consumer Council welcomed the return to normal service but said Ulster Bank must now make it clear what kind of compensation would be offered.
The bank's statement in full was: "All of our systems are running as normal this morning in the timeframes we would expect and normal service has now been restored for the majority of our customers. Given the scale of the incident, the clean up continues and a small percentage of outstanding transactions are being processed over the next couple of days. There is no doubt that there will be reconciliations to some customer accounts that also need to take place over the coming days and weeks. However, for the majority of customers it is now business as usual.
"Once again we would like to unreservedly apologise to our customers."
(NE)
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Ulster Bank accounts are expected to be back to normal by July 16, executives from the bank have told the Northern Ireland Assembly. They briefed MLAs on the crisis at a meeting of the Enterprise Committee in Stormont.
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25 June 2013
New NI Bank Notes In Circulation
New bank notes have been released into circulation in Northern Ireland. The £10 and £20 notes are being issued from Danske Bank and will gradually replace the existing Northern Bank notes. The design of the notes remains the same, the only difference is the Danske Bank logo has replaced the Northern Bank logo.
New NI Bank Notes In Circulation
New bank notes have been released into circulation in Northern Ireland. The £10 and £20 notes are being issued from Danske Bank and will gradually replace the existing Northern Bank notes. The design of the notes remains the same, the only difference is the Danske Bank logo has replaced the Northern Bank logo.
10 May 2012
Northern Bank To Be Rebranded
Danske Bank has announced a new organisational set-up for its operations in Northern Ireland and Ireland. The new structure will take effect on 1 June 2012. The re-organisation mirrors a similar Group wide set-up being introduced in all Danske Bank operations.
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03 January 2007
Bank robbery charges dropped
The County Down man accused of the £26 million Northern Bank robbery in 2004, has had the charges against him dropped. Dominic McEvoy, 23, a builder from Mullandra Park in Kilcoo, was not present in Belfast Magistrates Court during the hearing.
Bank robbery charges dropped
The County Down man accused of the £26 million Northern Bank robbery in 2004, has had the charges against him dropped. Dominic McEvoy, 23, a builder from Mullandra Park in Kilcoo, was not present in Belfast Magistrates Court during the hearing.
07 January 2005
Consequences ‘dire and grim’ says Robinson
The consequences for Sinn Féin will be “dire and grim” if Chief Constable Hugh Orde confirms IRA involvement in the £22 million Northern Bank robbery last month, said DUP deputy leader Peter Robinson.
Consequences ‘dire and grim’ says Robinson
The consequences for Sinn Féin will be “dire and grim” if Chief Constable Hugh Orde confirms IRA involvement in the £22 million Northern Bank robbery last month, said DUP deputy leader Peter Robinson.
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Northern Ireland WeatherToday:A sunny but frosty start for many. However cloud increases by midday with a few showers reaching the north coast, these mostly light but spreading inland this afternoon. Chilly. Maximum temperature 8 °C.Tonight:A rather cloudy evening with scattered showers. Becoming drier through the night with some good clear spells developing and a patchy frost away from coasts. Minimum temperature 0 °C.
