20/08/2001

Reid asks BT to reconsider call centre decision

The decision by BT to scrap plans to create 650 jobs in Londonderry has been met with disappointment by the Northern Ireland Secretary of State, Dr John Reid.

Responding to the news, Dr Reid said: “I understand the difficulties facing BT, but I am very disappointed that these jobs will not now be created. This is sad news for Londonderry and I have today written to the Chief Executive of BT plc, Sir Peter Bonfield, asking him to reconsider BT’s decision.”

BT announced plans to scale back on proposals for a major call centre in the city last week.

The Queen's Quay call centre project, which currently employs a total 250 people, was expected to create up to 650 jobs. The company said that it had already completed phase one and two of the project, but the third phase would now not go ahead.

On Friday, a spokesperson for BT said the decision had been taken because of economic downturn in the telecoms and IT sector around the world.

BT made plans for the next phase of the internal call centre operation in Londonderry public in October 1999. (AMcE)

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