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23/10/2001
Belfast tech company gets share of multi-million pound deal
One of Europe’s leading customer relationship management (CRM) software players, Amacis is set to share in a deal worth £650 million.
The Belfast company, which has sales offices in London, Boston and Hong Kong, will get a share of the CRM deal after it was announced they will provide their Visibility product to Vertex, one of the UK’s leading outsourcing companies specialising in customer management.
The Visibility product is to be used to handle customer email communication for energy retailer TXU.
According to Amacis, their product Visibility allows “customer communications to be responded to consistently and in a timely fashion, and in doing transforms traditional call centres into the latest generation contact centres”.
In an interview with the Newsletter, Amacis said the deal would open “significant license revenues” in a bid to win further CRM business for the management of email and online webform submissions. (MB)
The Belfast company, which has sales offices in London, Boston and Hong Kong, will get a share of the CRM deal after it was announced they will provide their Visibility product to Vertex, one of the UK’s leading outsourcing companies specialising in customer management.
The Visibility product is to be used to handle customer email communication for energy retailer TXU.
According to Amacis, their product Visibility allows “customer communications to be responded to consistently and in a timely fashion, and in doing transforms traditional call centres into the latest generation contact centres”.
In an interview with the Newsletter, Amacis said the deal would open “significant license revenues” in a bid to win further CRM business for the management of email and online webform submissions. (MB)
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Stream wins European Call Centre of the Year accolade
Stream International’s UK contact centre in Londonderry has been awarded the prestigious main award of the event ‘European Call Centre of the Year’ for the second year running. The company were presented with the award at the recent Call Centre Expo UK event.
Stream wins European Call Centre of the Year accolade
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31 October 2005
Telefonica bids £17.7 billion for O2
Spanish telecoms company Telefonica have agreed a takeover deal with mobile phone group O2. Telefonica has agreed to purchase O2, a former subsidiary of BT, for £17.7 billion. The Spanish firm said that it would pay 200p per share – a premium of 22% on O2’s closing share price on Friday.
Telefonica bids £17.7 billion for O2
Spanish telecoms company Telefonica have agreed a takeover deal with mobile phone group O2. Telefonica has agreed to purchase O2, a former subsidiary of BT, for £17.7 billion. The Spanish firm said that it would pay 200p per share – a premium of 22% on O2’s closing share price on Friday.
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