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26/10/2001
BT to offload Apollo Road call centre
BT is set to sell its Apollo Road call centre in Belfast in a £10m deal.
The centre, which has had an uncertain future for the past number of months, is expected to be purchased by Indian Technology company HCL.
Employing close to 500 people, BT opened the Apollo Road centre in 1998. At the time it handled calls mostly for other companies and had a projected workforce of 750.
However, as BT has experienced severe financial difficulties in recent months, the telecommunications company has been looking to cut back and off-load peripheral parts of its business.
While it had been in talks with Northern Ireland based e-mail services company Gem, a deal could not be reached. Now BT is selling the majority stake in the business to HCL.
HCL, a major player in software development throughout Europe, is currently seeking to expand its call centre operations. (MB)
The centre, which has had an uncertain future for the past number of months, is expected to be purchased by Indian Technology company HCL.
Employing close to 500 people, BT opened the Apollo Road centre in 1998. At the time it handled calls mostly for other companies and had a projected workforce of 750.
However, as BT has experienced severe financial difficulties in recent months, the telecommunications company has been looking to cut back and off-load peripheral parts of its business.
While it had been in talks with Northern Ireland based e-mail services company Gem, a deal could not be reached. Now BT is selling the majority stake in the business to HCL.
HCL, a major player in software development throughout Europe, is currently seeking to expand its call centre operations. (MB)
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20 December 2001
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03 June 2004
BT jobs boost for Enniskillen call centre
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20 August 2001
Reid asks BT to reconsider call centre decision
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Reid asks BT to reconsider call centre decision
The decision by BT to scrap plans to create 650 jobs in Londonderry has been met with disappointment by the Northern Ireland Secretary of State, Dr John Reid. Responding to the news, Dr Reid said: “I understand the difficulties facing BT, but I am very disappointed that these jobs will not now be created.
10 October 2001
IDB promotes Northern Ireland at Call Centre Expo
Northern Ireland's benefits as a customer contact centre location for blue-chip investors such as Acer, Halifax, Stream International, IAS/Fortis and Bank of Ireland were on show at this year’s Call Centre Expo at the Birmingham NEC.
IDB promotes Northern Ireland at Call Centre Expo
Northern Ireland's benefits as a customer contact centre location for blue-chip investors such as Acer, Halifax, Stream International, IAS/Fortis and Bank of Ireland were on show at this year’s Call Centre Expo at the Birmingham NEC.
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