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16/03/2010
Toyota Recall 'On Course'
Just one month on from the launch of Toyota’s accelerator recall campaign, work has been completed on more than half – 90,000-plus – of the cars that have been identified as requiring attention.
An even larger proportion of recalled Prius models have received adjustment to their braking software programme with 58% of the affected vehicles updated, Toyota said today.
More than 200 Toyota service centres around the country are pulling out all the stops to ensure the recalls are carried out as quickly as possible with the least inconvenience to customers, with hundreds of technicians and other staff putting in extra hours and cancelling leave.
Toyota’s strategy and the commitment shown at local level are being appreciated: Toyota’s survey of around 600 owners who have had their cars attended to shows that 96% are satisfied with their experience of the recall process.
As well as fixing cars that are on the road, Toyota has carried out the required work on all its new cars affected by the issue, which means no delay in deliveries to new owners.
Buoyed by a record for February new car sales, Toyota is confident motorists will be keen to take advantage of Toyota’s impressive and extensive range of models through the March registration plate change and beyond.
Miguel Fonseca, Toyota GB Managing Director, said: "Our thanks go to our customers who continue to be supportive and have confidence in the Toyota brand, and to everyone in the Toyota family, from head office to the workshops, who have all worked together to maintain a high level of service quality as we address the challenges of the recall programme.
"We would also like to thank the customers that continued to show their confidence in Toyota, leading to a new retail sales share record in February.
"The Toyota Prius February sales total was comfortably more than double the previous best for the month, further proof that UK motorists have faith in Toyota quality and reliability and acknowledge the real-world benefits delivered by Hybrid Synergy Drive."
(PR/BMcC)
An even larger proportion of recalled Prius models have received adjustment to their braking software programme with 58% of the affected vehicles updated, Toyota said today.
More than 200 Toyota service centres around the country are pulling out all the stops to ensure the recalls are carried out as quickly as possible with the least inconvenience to customers, with hundreds of technicians and other staff putting in extra hours and cancelling leave.
Toyota’s strategy and the commitment shown at local level are being appreciated: Toyota’s survey of around 600 owners who have had their cars attended to shows that 96% are satisfied with their experience of the recall process.
As well as fixing cars that are on the road, Toyota has carried out the required work on all its new cars affected by the issue, which means no delay in deliveries to new owners.
Buoyed by a record for February new car sales, Toyota is confident motorists will be keen to take advantage of Toyota’s impressive and extensive range of models through the March registration plate change and beyond.
Miguel Fonseca, Toyota GB Managing Director, said: "Our thanks go to our customers who continue to be supportive and have confidence in the Toyota brand, and to everyone in the Toyota family, from head office to the workshops, who have all worked together to maintain a high level of service quality as we address the challenges of the recall programme.
"We would also like to thank the customers that continued to show their confidence in Toyota, leading to a new retail sales share record in February.
"The Toyota Prius February sales total was comfortably more than double the previous best for the month, further proof that UK motorists have faith in Toyota quality and reliability and acknowledge the real-world benefits delivered by Hybrid Synergy Drive."
(PR/BMcC)
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26 March 2010
Toyota Recall Continues
Toyota continues to make strong progress with its UK recall programme with more than two thirds of the total vehicles affected successfully fixed in just six weeks. At the same time sales of new Toyota vehicles remain healthy and an overwhelming majority of customers have declared themselves satisfied with the recall procedure.
Toyota Recall Continues
Toyota continues to make strong progress with its UK recall programme with more than two thirds of the total vehicles affected successfully fixed in just six weeks. At the same time sales of new Toyota vehicles remain healthy and an overwhelming majority of customers have declared themselves satisfied with the recall procedure.
20 April 2010
Toyota Land Cruiser Recall Does Not Affect Models Sold In UK
Toyota Motor Corporation today announced a global recall campaign for the Toyota Land Cruiser Prado and Lexus GX 460 models. This recall campaign does not affect right hand drive Toyota Land Cruiser models sold in the UK.
Toyota Land Cruiser Recall Does Not Affect Models Sold In UK
Toyota Motor Corporation today announced a global recall campaign for the Toyota Land Cruiser Prado and Lexus GX 460 models. This recall campaign does not affect right hand drive Toyota Land Cruiser models sold in the UK.
11 February 2010
Toyota Repairs Begin
Work has begun at 206 Toyota service centres across the UK to implement the fix to the accelerator pedal on the cars affected by the recall. Toyota technicians have received specific training in the repair, the parts are in stock and the first cars are being attended to, the motor manufacturer said.
Toyota Repairs Begin
Work has begun at 206 Toyota service centres across the UK to implement the fix to the accelerator pedal on the cars affected by the recall. Toyota technicians have received specific training in the repair, the parts are in stock and the first cars are being attended to, the motor manufacturer said.
14 April 2010
Toyota 'Ride Out' Recall Storm
The prolonged and often negative media coverage of Toyota’s recent safety record has had no discernible impact on the residual values of the brand’s vehicles, according to new analysis from Glass’s, publisher of Glass’s Guide to Used Car Values.
Toyota 'Ride Out' Recall Storm
The prolonged and often negative media coverage of Toyota’s recent safety record has had no discernible impact on the residual values of the brand’s vehicles, according to new analysis from Glass’s, publisher of Glass’s Guide to Used Car Values.
01 February 2010
Toyota European Recall
Toyota Motor Europe announced today the recall of eight Toyota models in Europe, to solve a potential accelerator pedal issue.
Toyota European Recall
Toyota Motor Europe announced today the recall of eight Toyota models in Europe, to solve a potential accelerator pedal issue.
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